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for precious metals, bar none, the best.

Frequently Asked Questions

Below is a list of the questions most of our clients ask. If you have any additional questions or concerns please feel free to call us at 1-800-955-5857 or send us an email.

What do you buy?

We buy almost any metallic material that contains gold, silver, or platinum, including but not limited to:

  • Karat gold jewelry scrap such as rings, chains, charms, earrings, pendants, any broken gold jewelry, and any other gold jewelry item.
  • Dental gold alloy scrap such as bridgework, inlays, crowns, and other gold dental work.
  • Other gold alloy scrap such as coins (including foreign coins), melted lumps, bars and medallions, gold nuggets, panned gold, and gold flakes.
  • Platinum jewelry scrap such as rings, chains, charms, earrings, pendants, and any other platinum jewelry.
  • Platinum fabricated forms such as sheet, rod, foil, electrophoresis electrodes, crucibles, thermocouple wire ( Types B,R,S, and other platinum/rhodium couples.), and any other platinum items.
  • Silver items such as jewelry, flatware, cups, plates, platters, candlesticks, silver electrical contacts, and any other silver items.

How do I know if something is gold, silver, or platinum?

The vast majority of items made from precious metals are marked in some way stating what material they are made with. A quick way to find out if your items are not made of precious metals is to test them with a very strong magnet. If the items are magnetic they are not made of a precious metal but remember that just because it is not magnetic does not mean that it is made from a precious metal. For more information on stamps and markings of jewelry and other items please see our Stamps & Markings Guide.

Why not go to a local pawn shop?

Please compare the prices we quote before you decide. Your local pawn shop probably isn't prepared to buy some of the items we routinely buy like unmarked jewelry, gold nuggets, etc.

Why can't I request a mailer kit?

Due to changes in local state law, if you are not a qualifying business entity, we are no longer able to process transactions remotely.

How do I know I will get paid for what I send?

It is natural to be uneasy about dealing with a business that is a long distance from home. We would be happy if it were convenient for you to come in person. We are a long established “Brick and Mortar” business. We are a member of the Better Business Bureau. More importantly, it is our business policy to deal honestly with our customers and to assure their satisfaction. Should you not be pleased with the payment rendered for your shipment simply return our check (within two weeks of the check date) and we will return the items you sent to us.

What happens if my shipment is not what I assumed it was?

Enclosed in your free return mailer packet is a packing slip which you will fill out listing what you have shipped. If we find any discrepancy between what you have written and what is in the shipment (for example it is 10kt gold-fill and not 10kt alloy) we will contact you immediately. If you are not in agreement with our evaluation we will simply return your shipment. The transaction will be no different than if you were here in person at our counter.


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