Frequently Asked Questions

Q: What do we buy?

A:  Karat gold jewelry scrap
  -rings, chains, charms, earings, pendants, class rings, broken pieces, etc...
 Dental gold alloy scrap
  -bridgework, inlays, crowns, etc...
 Other gold alloy scrap
  -damaged coins, foreign coins, melted lumps or bars, nuggets, etc...
 Platinum jewelry scrap
  -rings, chains, charms, earings, pendants, broken pieces, including pure platinum and platinum/iridium alloy
 Platinum fabricated forms
  -sheet, rod, foil, electrophoresis electrodes, etc...
  -thermocouple wire types B, R, S and other Platinum/Rhodium couples

Q: Why not go to a local pawn shop?

A:  Please compare the prices we quote before you decide. Also, your local pawn shop probably is not prepared to buy some of the items we routinely buy.


Q: How do I know I will get paid for what I send?

A:  It is natural to be uneasy about dealing with a business that is a long distance from home. We would be happy if it were convenient for you to come in person. We are a long established "Brick and Mortar" business. We are a member of the Better Business Bureau. More importantly, it is our business policy to deal honestly with our customers and to assure their satisfaction. Should you not be pleased with the payment rendered for your shipment simply return our check (within two weeks of the check date) and we will return the items you sent to us.

Q: What happens if my shipment is not what I assumed it was?

A:  Enclosed in your free return mailer packet is a packing slip which you will fill out listing what you have shipped. If we find any discrepancy between what you have written and what is in the shipment (for example it is 10kt gold-fill and not 10kt alloy) we will contact you immediately. If you are not in agreement with our evaluation we will simply return your shipment. The transaction will be no different than if you were here in person at our counter.